Shared Memory detected after crash.

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Shared Memory detected after crash.

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Crash

Platform: Windows XP client

Release: 8.5.1

Reproducible: Intermittent

Dear Friends,

Even after upgrading my Lotus Notes 8.5 client with Fix Pack 1, I continue to face intermittent crashes.

These crashes often occur in the wake of switching from one ID to the next.

Whenever I try to restart Lotus Notes client after each crash, the following error message dialog box is presented:

"Shared Memory from a previous Notes/Domino run has been detected, this process will exit now"

Curiously enough, this error dialog is displayed even when I have killed all relevant Lotus process using the Task Manager.

The client functions smoothly once again when the PC is restarted.

What I have tried to do is the following:
1. Tried the command "nsd -kill" in the lotus directory.
2. This has resulted in the following message being generated:
"WARNING (0): failed to kill all Notes processes
ERROR (0): can't kill process NCDaemon(024c) - (5) Access is denied."
3. Based on the following thread, I removed Debugger users:
http://www-10.lotus.com/ldd/nd8forum.nsf/5f27803bba85d8e285256bf10054620d/a4049f7451fe3fb48525735200694652?OpenDocument

That has not helped much too.

I am now fresh out of ideas. Looking forward to your suggestions and kind assistance.

Feedback number WEBB82AAXS created by ~Paul Brenimargon on 02/02/2010

Status: Open
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